FAQ

1. Where can I purchase Nicka K products?

To locate a store near you and product availability, our service representatives are available to help you from 9:00am to 6:00pm EST, Monday through Friday. We will always do our best to accommodate your concern as efficiently as possible.

 

2. Do you ship internationally?

At this time we do not offer international shipping, and are only accepting orders for customers based in the United States. We apologize for any inconvenience this may cause! 

 

3. What are acceptable forms of payment?

We accept all major credit cards - Visa, Master Card, and American Express. You can also log-in with Paypal. 

 

4. How can I find out the ingredients of my Nicka K product?

Most of our products have an ingredient list on the outside packaging. But sometimes, the packages are too small to print all of this information. In this case, please ask the store manager to provide for you or if you require an additional ingredient inquiry that is not satisfied by the information posted on the package, please contact us. New ingredients and technologies are stringently tested before we consider using them in our products.

 

5. How can I receive a product catalog?

Everything available is listed on our website with photos and general descriptions. Our website is updated in real-time ensuring everything listed is available for our valuable consumers. If you like to receive a catalogue, request to us at contact us and be sure to include the following: 

  • Store Name
  • Full Name
  • Address
  • City, State, Zip Code

 

6. Does my makeup have an expiration date?

Cosmetics aren't required to carry an expiration date. However, they can still go bad. To make yours last longer, keep caps tightly sealed, and store containers away from heat and sunlight. But you should discard a product immediately if you notice any changes in appearance, color or odor.

 

7. Why is my favorite product/shade discontinued?

We're sorry if we have discontinued your favorite Nicka K. product or shade. We need to periodically discontinue products to introduce new or better performing items that are made in response to consumer preferences and purchasing patterns throughout the country. If you have questions about a specific product, Nicka K. Cosmetics can recommend a replacement that fits your need or contact our Corporate Headquarters via telephone at 718-658-7108 between 9am and 6pm EST, Monday through Friday and ask to speak with a Gone But Not Forgotten Representative.

 

8. Are your products tested on animals?

No. We do not test our products on animals prior to releasing them for the public.

 

9. I am Blogger/Vlogger and I would like to be added to your PR list. How do I reach you?

We'd love to hear from you! Please contact us via our website and include your name and any web holdings you have (Twitter, Facebook, Youtube, Blog) in your email and we'll be in touch!